Ticket ID: SIXXS #7131498 Ticket Status: Invalid PoP: brudi01 - (Uberlandia)
Tunnel ISK Credits
Carmen Sandiego on Sunday, 03 June 2012 23:16:49
I found my internal router does not support the protocol 41. The tunnel configuration was required for static, but when I replace the router, change my ip. I would like to request a new tunnel, but do not have enough credits ISK.
State change: invalid
Jeroen Massar on Sunday, 03 June 2012 23:37:18
The state of this ticket has been changed to invalid
Tunnel ISK Credits
Jeroen Massar on Sunday, 03 June 2012 23:38:31
Please note that the ticket system is for operational issues. As such these kind of questions should be directed per email to info@sixxs.net
To answer your question though: you can change our tunnel endpoint and type in the webinterface. No new tunnel needed, though it will cost credits it can always be done.
Tunnel ISK Credits
Carmen Sandiego on Monday, 04 June 2012 00:40:36
Well, I don't have the option of creating new tunnels ... The link is not available when you click Request Tunnel, follows the image:
http://imageshack.us/f/39/siixk.jpg/
Tunnel ISK Credits
Jeroen Massar on Monday, 04 June 2012 01:21:08
That is, as stated because you do not need a new tunnel as you can change the type and endpoint of the current tunnel.
Please per-use the forums for resolving your problem. The ticket tracker is not a helpdesk.
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