Ticket ID: SIXXS #6423374 Ticket Status: Resolved PoP: decgn01 - NetCologne Gesellschaft fur Telekommunikation mbH (Cologne)
Incorrect report about Ping problems
Shadow Hawkins on Wednesday, 08 February 2012 01:41:34
I have received the following e-mail today:
This is the tunnelrobot at SixXS, mailing you to inform you that your
tunnel to NetCologne Gesellschaft fur Telekommunikation mbH has not been replying to pings for a period of time
Here's the information regarding the tunnel:
Handle : MI1652-RIPE
PoP Name : decgn01 (de.netcologne [AS8422])
Your Location: Cologne, de
SixXS IPv6 : 2001:4dd0:ff00:1a4::1/64
Your IPv6 : 2001:4dd0:ff00:1a4::2/64
SixXS IPv4 : 78.35.24.124
Your IPv4 : 212.44.167.50
Last known responding: 2012-02-06 13:05:16
The tunnel is however up and responding to ping requests from a machine in the UK:
ping6 -c 4 2001:4dd0:ff00:1a4::2 PING6(56=40+8+8 bytes) 2001:8b0:114:1::2 --> 2001:4dd0:ff00:1a4::2
16 bytes from 2001:4dd0:ff00:1a4::2, icmp_seq=0 hlim=55 time=43.278 ms
16 bytes from 2001:4dd0:ff00:1a4::2, icmp_seq=1 hlim=55 time=43.372 ms
16 bytes from 2001:4dd0:ff00:1a4::2, icmp_seq=2 hlim=55 time=44.146 ms
16 bytes from 2001:4dd0:ff00:1a4::2, icmp_seq=3 hlim=55 time=43.686 ms
--- 2001:4dd0:ff00:1a4::2 ping6 statistics ---
4 packets transmitted, 4 packets received, 0.0% packet loss
round-trip min/avg/max/std-dev = 43.278/43.620/44.146/0.391 ms
I can also see successful ping requests from SixXS in "tcpdump":
01:39:27.293941 IP6 (hlim 64, next-header: ICMPv6 (58), length: 16) cl-421.cgn-01.de.sixxs.net > colwyn.zhadum.org.uk: [icmp6 sum ok] ICMP6, echo reply, length 16, seq 3
01:40:12.190738 IP6 (hlim 64, next-header: ICMPv6 (58), length: 988) gw-421.cgn-01.de.sixxs.net > cl-421.cgn-01.de.sixxs.net: [icmp6 sum ok] ICMP6, echo request, length 988, seq 25357
01:40:12.190834 IP6 (hlim 64, next-header: ICMPv6 (58), length: 988) cl-421.cgn-01.de.sixxs.net > gw-421.cgn-01.de.sixxs.net: [icmp6 sum ok] ICMP6, echo reply, length 988, seq 25357
Can you please investigate why the tunnel is reported as down?
Thanks in advance
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