Ticket ID: SIXXS #6036690 Ticket Status: User PoP: usbos01 - OCCAID Inc. (Boston, Massachusetts)
POP showing my tunnel 2001:4830:1100:1bd::2 as down
Shadow Hawkins on Wednesday, 07 December 2011 19:54:43
On tunnel details page it shows that my tunnel was last active on 03-Dec-2011. Even the graphs show 100% packet loss.
When I try traceroute from usbos01, it doesn't bring up anything. Below is the output -
IPv6 traceroute
IPv6 traceroute from usbos01.sixxs.net @ OCCAID Inc., AS30071 to 2001:4830:1100:1bd::2 :
Hop Node Loss% Sent Last Avg Best Worst StDev ASN Organisation
When the ASN of a prefix is blank then the prefix doesn't have an route6 entry in the registries.
But I am able to traceroute from uschi03. Below is the output -
IPv6 traceroute from uschi03.sixxs.net @ Team Cymru, AS23028 to 2001:4830:1100:1bd::2 :
Hop Node Loss% Sent Last Avg Best Worst StDev ASN Organisation
1.|-- 2620:0:6b0:a::1 0.0% 5 0.9 0.8 0.5 0.9 0.1 23028 Team Cymru Inc.
2.|-- 2001:1900:2100::171 40.0% 5 2.2 2.3 2.1 2.6 0.3 Level 3 Communications, Inc.
ge-4-35.car2.Chicago2.Level3.net.
3.|-- 2001:1900:37:1::3 0.0% 5 2.0 2.6 2.0 5.1 1.4 Level 3 Communications, Inc.
vl-51.edge1.Chicago2.Level3.net.
4.|-- 2001:1900:4:1::1d 0.0% 5 2.7 2.5 2.3 2.7 0.2 Level 3 Communications, Inc.
vl-4067.car1.Chicago1.Level3.net.
5.|-- 2001:1900:4:1::22 0.0% 5 120.5 90.8 26.9 193.0 69.8 Level 3 Communications, Inc.
vl-4061.car2.NewYork2.Level3.net.
6.|-- 2001:1900:4:1::f5 0.0% 5 27.1 79.9 27.1 288.3 116.5 Level 3 Communications, Inc.
vl-4081.car1.NewYork2.Level3.net.
7.|-- 2001:1900:4:1::105 0.0% 5 33.2 33.9 33.2 35.6 1.0 Level 3 Communications, Inc.
vl-4061.car2.Washington1.Level3.net.
8.|-- 2001:1900:4:1::251 0.0% 5 63.3 90.0 34.0 166.4 62.1 Level 3 Communications, Inc.
vl-4085.sar1.Washington1.Level3.net.
9.|-- 2001:4830:11:1::1 0.0% 5 28.4 28.7 28.4 28.9 0.2 30071 TowardEX Technologies Network
ibr01-v157.stng01.occaid.net.
10.|-- 2001:4830:ff:f150::1 0.0% 5 34.1 34.5 33.9 35.8 0.9 30071 TowardEX Technologies Network
bbr01-p2-1.nwrk01.occaid.net.
11.|-- 2001:4830:ff:b101::2 0.0% 5 39.7 41.1 39.7 43.4 1.4 30071 TowardEX Technologies Network
bbr01-g1-0.bstn01.occaid.net.
12.|-- 2001:4830:ff:b100::2 0.0% 5 40.3 41.3 40.3 43.1 1.1 30071 TowardEX Technologies Network
dcr01-g0-1.bstn01.occaid.net.
13.|-- 2001:4830:e1:b::2 0.0% 5 46.1 44.5 40.3 49.9 3.7 30071 TowardEX Technologies Network
sixxs-ic-1139-bos.customer.occaid.net.
14.|-- 2001:4830:1100:1bd::2 20.0% 5 78.7 78.6 77.7 79.6 0.8 30071 OCCAID Inc.
cl-446.bos-01.us.sixxs.net.
When the ASN of a prefix is blank then the prefix doesn't have an route6 entry in the registries.
I am also able to ping and traceroute from other online tools. I do not know why usbos01 pop is not able to ping/traceroute to my tunnel and because of this it has deducted 15 credits from my account.
Can anyone help me resolve this.
State change: user
Jeroen Massar on Wednesday, 07 December 2011 19:55:01
The state of this ticket has been changed to user
POP showing my tunnel 2001:4830:1100:1bd::2 as down
Jeroen Massar on Wednesday, 07 December 2011 19:56:13
Check your routing tables (which you should have supplied in this ticket)
Also check the FAQ which has entry detailing what to check for when an endpoint does not ping.
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