Ticket ID: SIXXS #3395689 Ticket Status: Resolved PoP: dedus01 - SpeedPartner GmbH (Duesseldorf)
Tunnel stopped working
Carmen Sandiego on Saturday, 15 January 2011 19:06:13
Hello,
my tunnel stopped working about 15 minutes ago (1845 hours, GMT+1).
Traceroute to the POP works:
traceroute to 91.184.37.98 (91.184.37.98), 64 hops max, 52 byte packets
1 83-169-166-218-isp.superkabel.de (83.169.166.218) 10.084 ms 7.492 ms 10.348 ms
2 83-169-177-54-isp.superkabel.de (83.169.177.54) 12.828 ms 13.690 ms 11.860 ms
3 88-134-204-38-dynip.superkabel.de (88.134.204.38) 12.109 ms 15.556 ms 11.754 ms
4 83-169-128-114.static.superkabel.de (83.169.128.114) 12.667 ms 14.853 ms 12.757 ms
5 83-169-128-97.static.superkabel.de (83.169.128.97) 16.124 ms 14.306 ms 13.550 ms
6 decix.r1.fra3.opencarrier.eu (80.81.192.24) 14.715 ms 14.042 ms 15.550 ms
7 oc-fra.speedpartner.de (194.54.95.218) 255.560 ms 18.559 ms 17.779 ms
8 dedus01.sixxs.net (91.184.37.98) 25.724 ms 26.490 ms 24.337 ms
I can ping it on v4, and it's answering, but the tunnel stopped working.
I even receive ICMP6 neighbour advertisements from the tunnel:
18:52:30.731883 IP 91.66.72.79 > 91.184.37.98: IP6 2a01:198:200:a69::2 > 2a01:198:200:a69::1: ICMP6, neighbor solicitation[|icmp6]
18:52:30.750537 IP 91.184.37.98 > 91.66.72.79: IP6 2a01:198:200:a69::1 > 2a01:198:200:a69::2: ICMP6, neighbor advertisement[|icmp6]
But don't get any answers back.
The aiccu output doesn't show anything wrong:
Tunnel Information for T48157:
POP Id : dedus01
IPv6 Local : 2a01:198:200:a69::2/64
IPv6 Remote : 2a01:198:200:a69::1/64
Tunnel Type : 6in4-heartbeat
Adminstate : enabled
Userstate : enabled
I'm not even able to ping the v6 endpoint.
It's been down a few times in the last week. But I never figured out any errors on my site of the tunnel.
Kind Regards,
Oliver
Tunnel stopped working
Carmen Sandiego on Saturday, 15 January 2011 19:32:38
Working again.
Tunnel stopped working
Shadow Hawkins on Saturday, 15 January 2011 20:08:28
Thank you for pointing out this issue. Was a problem with the pop-software. After restart it took some time to recover all tunnels again, but then your tunnel pinged fine.
State change: resolved
Shadow Hawkins on Saturday, 15 January 2011 20:08:31
The state of this ticket has been changed to resolved
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