Ticket ID: SIXXS #15069137 Ticket Status: Remote Problem PoP: czprg01 - Ignum, s.r.o. (Prague)
cannot access webs of *.wedos.cz
Shadow Hawkins on Tuesday, 05 April 2016 08:09:23
Hello,
I cannot access any website of hosting provider wedos.cz through sixxs IPv6 aiccu tunnel.
I can ping www.wedos.cz without problems.... but a web browser (HTTP) doesn't show anything.
Support of wedos hosting told me, that the problem is not on their side... they provided a proof... the site is reachable from IPv6 according this web page: http://ipv6-test.com/validate.php
There is something wrong with your tunnel. It worked a 2 days ago... I changed nothing.
Could you help me? It is strange issue because the ping is working. Is there any content filer on your side?
Thank you,
John Bariencik
cannot access webs of *.wedos.cz
Jeroen Massar on Tuesday, 05 April 2016 08:14:42
Please read the big yellow/orange bar when posting, it points the contact page.
After reading that, do actually provide technical details.
As it is likely a problem with the remote service or your own setup though, please actually use the forums for debugging the issue.
www.wedos.cz seems to be dropping ICMPv6 packets, and thus have Path MTU issues.
tracepath6 www.wedos.cz
...
12: nix-sitel-ipv6.kaora.cz 35.879ms
13: cdt-sitel-wedos-ipv6.cd-t.cz 36.169ms asymm 14
14: r10-b.wedos.net 38.539ms asymm 16
15: no reply
16: no reply
17: no reply
18: no reply
Thus not so strange "that is works for them", but not from a non-1500 path.
State change: remoteproblem
Jeroen Massar on Tuesday, 05 April 2016 08:15:40
The state of this ticket has been changed to remoteproblem
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