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Ticket ID: SIXXS #1240984 Ticket Status: Resolved PoP: nlams04 - Stipte B.V. (Amsterdam)
Tunnel not replying to ping
![[nl]](/s/countries/nl.gif) Carmen Sandiego on Tuesday, 27 October 2009 09:08:28
Dear sir/madam,
Today I received a message from you tunnelrobot claiming that
my tunnel is not replying to pings.
I have done several test and it does reply to pings.
(I have used several tools/webpages to test this).
Also nothing has changed in my config for several months.
Could it be that there is something wrong with the tunnelrobot?
Here are the details about my tunnel:
NIC handle: RKD2-SIXXS
Tunnel: T18130
If you need further information you can contact me at:
rob.kalmar@cpscolor.com
Best regards,
Rob Kalmar
State change: resolved
The state of this ticket has been changed to resolved
Tunnel not replying to ping
The PoP latency check was broken (and our monitoring didn't catch that it was...).
Problem resolved, credits returned.
Tunnel not replying to ping
Shadow Hawkins on Thursday, 29 October 2009 14:01:33
Thanks for diving in to this this quickly,
cheers Marijn Sanders.
Tunnel not replying to ping
Carmen Sandiego on Monday, 22 February 2010 08:37:25
Dear sir/madam,
On 21-02-2010 I again received a message from your tunnelrobot informing
me that my tunnel is not replying to pings.
After several tests I must conclude that it does reply.
Could it be the tunnelrobot is broken again?
Here are the details about my tunnel:
NIC handle: RKD2-SIXXS
Tunnel: T18130
If you need further information you can contact me at:
rob.kalmar@cpscolor.com
Best regards,
Rob Kalmar
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![[ch]](/s/countries/ch.gif)
on Tuesday, 27 October 2009 09:19:46
Posting is only allowed when you are