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Ticket ID: SIXXS #11446377 Ticket Status: User PoP: decgn01 - NetCologne Gesellschaft fur Telekommunikation mbH (Cologne)
Credits and ISK are not given as expected
![[de]](/s/countries/de.gif) Shadow Hawkins on Tuesday, 15 April 2014 14:09:30
The AYIYA tunnel T122990 was requested in May 2013 and reviewing the history by the log the IP SixXS Kredit should be higher than the actual value. On the 2014-03-13 the AYIYA tunnel T122990 was unexpected reset and since this time I monitored the availability by using the SixXS website.
The actual T122990 Tunnel Information is the following:
- You currently have 20 ISK
- Created: 2013-05-12 19:40:00 UTC
- Last Alive: 2014-04-15 12:33:43 UTC
- Last Dead: 2014-03-13 01:15:01 UTC
- Uptime: 33 days
The heartbeat information, tunnel traffic and uptime confirming that the tunnel is kept alive after the unexpected reset but the ISK value does not change like expected.
Credits and ISK are not given as expected
Check the graphs in your user home and you will understand that your tunnel is not online most of the time, that is needed (see the FAQ) to earn credits.
Your tunnel barely pings once per day (hence why the "dead/alive" does report it that way), but that is not valid for the ping check.
Credits and ISK are not given as expected
Shadow Hawkins on Tuesday, 15 April 2014 19:34:22
Thanks for the answer in short term, which is appreciated.
Maybe my explanation was misleading, but the uptime of the AYIYA tunnel is 33 days and due to this reason I thought that additional credits will be given. After the mentioned unexpected reset at the 2014-03-13 the donations of 5 ISK were given at the 2014-03-27 01:19:05 with the note "Dynamic Tunnel T122990 is alive for 2 weeks". After every additional two weeks I thought that uptime credits will be given when the tunnel is still alive but not all the time.
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![[ch]](/s/countries/ch.gif)
on Tuesday, 15 April 2014 14:23:43
Posting is only allowed when you are