Tickets - Latency statistics shows long tunnel outages when in fact the tunnel is consistantly up and pingable :: SixXS

Ticket ID: SIXXS #800153
Ticket Status: User

PoP:

Latency statistics shows long tunnel outages when in fact the tunnel is consistantly up and pingable

Shadow Hawkins on Wednesday, 03 September 2008 16:08:10

I have read and followed the "Reporting Problems" section on the Contact page and am providing the following details for this report based on the list of items stated there: Tunnel ID: T14953 POP: usewr01 The tunnel latency statistics is showing intermittent connectivity in the last 2 weeks or so. This seems serious enough to stop payment of ISKs. I have monitored the tunnel myself from my end with pings to the POP IPv6 endpoint every 45 seconds and within the currently indicated outage, my pings have been 100% successful for the period of over a day.

Latency statistics shows long tunnel outages when in fact the tunnel is consistantly up and pingable

Jeroen Massar SixXS Staff

on Wednesday, 03 September 2008 16:09:45

Please actually read "Reporting Problems" section on the Contact page.

State change: user Locked

Jeroen Massar SixXS Staff

on Wednesday, 03 September 2008 16:09:49

The state of this ticket has been changed to user

Latency statistics shows long tunnel outages when in fact the tunnel is consistantly up and pingable

Shadow Hawkins on Wednesday, 03 September 2008 19:31:51

At 17:10 GMT echo requests started appearing again from the POP in tcpdump output: 13:10:47.149588 IP6 (hlim 64, next-header: ICMPv6 (58), length: 64) 2001:4830:1200:104::1 > 2001:4830:1200:104::2: ICMP6, echo request, length 64, seq 57600 1595 13:10:47.149640 IP6 (hlim 64, next-header: ICMPv6 (58), length: 64) 2001:4830:1200:104::2 > 2001:4830:1200:104::1: ICMP6, echo reply, length 64, seq 57600 pings from client->pop work as always.

Latency statistics shows long tunnel outages when in fact the tunnel is consistantly up and pingable

Jeroen Massar SixXS Staff

on Wednesday, 03 September 2008 19:35:33

We are aware that it works, you claimed it didn't work.

Latency statistics shows long tunnel outages when in fact the tunnel is consistantly up and pingable

Shadow Hawkins on Wednesday, 03 September 2008 20:14:41

I claimed that pings from the POP apparently didn't work since they were not recorded in the graphs and I didn't detect any. As the graphs show this seems to be an intermittent problem. Pings from my end always work even during the times when the POP doesn't succeed.

Please note Posting is only allowed when you are logged in.